Privacy Policy
Effective date: 2026-05-15
Introduction
10th Planet Jiu Jitsu Newark is a Brazilian Jiu-Jitsu and boxing academy located in Heath, OH. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to students, parents, and visitors to our website and services.
Information We Collect
Information you give us directly: When you sign up for a trial, membership, or ask a question, we may collect your name, email, phone number, your child’s name and age (for kids program inquiries), payment information processed through Stripe, details about your training experience, and your communication preferences.
Information we collect automatically: When you visit our website we collect technical data such as IP address, browser type, device type, pages you visit, and cookies that help the site work and remember your preferences.
Information from third parties: We may receive information from services we use, including Google for Maps and Analytics, Stripe for payment processing, and Meta/Facebook for ad attribution if we run ads.
How We Use Your Information
- To schedule and confirm trial classes and new student appointments.
- To process membership and class payments through Stripe.
- To send appointment reminders and class updates by SMS and email.
- To respond to questions, requests, and customer service inquiries.
- To improve our website, coaching, and member experience using analytics.
- To send occasional promotional messages if you give consent.
We only use the information we need to provide and improve our services.
SMS / Text Message Communications
We use SMS to communicate about trial classes, scheduling, and account matters. You must opt in to receive texts; you can opt out any time by replying STOP. Message frequency can vary; standard message and data rates may apply. We will not sell or share your phone number with third parties for their marketing. If you need help, reply HELP or contact us at the phone number or email below.
How We Share Your Information
We do NOT sell your personal information. We only share your information in limited cases:
- With service providers who help us run our business, such as Stripe for payment processing, GoHighLevel for CRM, and Google Workspace for email.
- When required by law, such as to comply with a court order or respond to a legal process.
- When necessary to protect the safety of our students, staff, or property.
We require service providers to protect your information and use it only for the services they provide to us.
Children’s Privacy
We offer programs for kids ages 4–13. Parents or guardians provide information on behalf of minors when enrolling their children. We do not knowingly collect information directly from children under 13 without parental consent. Parents can review, update, or request deletion of their child’s information at any time by calling (740) 520-0112 or emailing [email protected].
Your Rights and Choices
You have choices about your personal information:
- Access and correction: You can ask for a copy of the information we hold about you and request corrections.
- Deletion: You may request that we delete your personal information where we are allowed to by law.
- Marketing opt-out: You can opt out of promotional emails at any time using the unsubscribe link in our emails or by contacting us.
- SMS opt-out: Reply STOP to opt out of text messages.
To exercise these rights, email [email protected] or call (740) 520-0112. We will respond to requests in a timely manner and let you know if we cannot comply for legal reasons.
Cookies and Tracking
We use cookies and similar tracking tools for site functionality and to collect analytics that help us improve the site. You can disable cookies in your browser settings, but some site features may stop working properly if you do.
Data Security
We use reasonable safeguards to protect your information. Payment data is encrypted and handled by Stripe. While we work to protect your data, no online transmission can be 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. When we make changes, we will update the effective date at the top of this page. Significant changes will be posted here.
Contact Us
10th Planet Newark 409 S 22nd St, Suite 6 Heath, OH 43056 (740) 520-0112 Email: [email protected]
If you have questions about this policy or our privacy practices, please contact us using the information above.
